Clients consistently praise Wayne and Veena Hemingway for making stressful processes like buying or selling property feel manageable and smooth. They highlight the couple's excellent communication via email, text, and phone calls, their professional expertise and market knowledge, and their supportive, friendly approach that often makes clients feel like family. Reviewers specifically mention their ability to handle long-distance transactions efficiently and their willingness to go above and beyond, with many describing them as a 'power of two' team that works tirelessly to achieve client goals.

Clients consistently praise Bernhard Kreber for providing exceptional, personalized immigration support that delivers successful outcomes even in complex cases. They highlight his expertise in navigating visa applications from work visas to permanent residency, with specific appreciation for his transparent communication, thorough document preparation, and ability to find solutions when others say it's impossible. Many reviewers mention feeling confident and well-cared for throughout their immigration journey, with several describing the experience as life-changing and recommending him highly to family and friends.

Clients consistently praise the firm for making property transactions smooth, efficient, and stress-free, with specific lawyers like Denise, Elise, Heidi, Michelle, Quinn, and Gagandeep receiving high commendation for their professionalism and responsiveness. Reviewers highlight excellent communication through email and phone, transparent pricing from the start with no surprises, and proactive guidance that simplifies complex processes. Many note the service is both highly professional and affordable, with particular appreciation for lawyers who are patient in explaining documents and available even when clients are overseas or the lawyer is on leave.

Clients consistently praise the firm's personalized service, noting specific lawyers like Melody, Vanessa, Lee, Eesha Karamchandani, Steven Lee, and Geoff Hardy for their expertise and care. Reviewers highlight excellent communication, responsiveness, and thorough support throughout legal processes, particularly in property transactions, business sales, employment matters, and trademark registration. Multiple clients specifically recommend individual lawyers for their professionalism, intelligence, and practical approach to achieving results.

Clients consistently praise the firm's professionalism, responsiveness, and ability to make complex legal matters straightforward. Specific lawyers like Jillian Hemingway, Cheryl Drought, and Mark Copeland receive frequent mention for going above and beyond, working late hours, and providing compassionate support during stressful situations. Reviewers highlight excellent results in property transactions, family matters, wills and trusts, and business disputes, with many noting they'll use the firm for all future legal needs.

Clients consistently praise the firm's professional, supportive, and efficient service, particularly highlighting lawyers Bronte and Mikail by name. They appreciate the clear communication, prompt responses even after hours, and the team's ability to handle tight timeframes seamlessly during property transactions. Many reviewers specifically mention the compassionate, human approach during difficult situations and note that pricing is reasonable compared to other firms in Rotorua.

Clients consistently praise Cheryl Drought and her team for being empathetic, professional, and highly responsive, with many noting she fights hard for their interests in difficult situations like separations and divorces. Reviewers highlight excellent communication with prompt email responses at all hours, clear explanations of legal matters, and a caring approach that makes clients feel supported during traumatic experiences. Specific strengths mentioned include attention to detail, skillful negotiation, and going above and beyond to achieve positive outcomes.

Clients consistently praise the firm's professional, helpful, and efficient service, with specific lawyers like Benji, Hamish, and Heather receiving direct commendation for their strong communication, thorough engagement, and solution-focused approach. Reviewers highlight excellent client experiences marked by clear information presentation, warm and friendly interactions, and a willingness to go above and beyond, even in non-transactional situations like phone inquiries. The positive feedback focuses on the quality of personal service, with no substantive concerns raised about the legal work itself.

Clients consistently praise Brendan Wall, Ben Sandford, and Gayle for their professionalism, clear communication, and patience, particularly in property transactions and estate matters. They highlight the lawyers' ability to explain complex processes simply, provide efficient service, and offer empathetic support during stressful situations. While one client expressed dissatisfaction with Gayle's efficiency in a first home purchase, the overwhelming majority recommend the firm highly, describing lawyers as personable, knowledgeable, and going above expectations.

Clients consistently praise the firm's professional, empathetic service and clear communication, with specific lawyers like Stephanie, Jo Reweti, Siobhan Reynolds, Shelley, and Andrew Bright receiving high commendation for translating legal terms into layman's terms and providing exceptional guidance. Reviewers highlight the firm's approachability, thoroughness, and ability to handle emotional transactions with dignity and care, though one client mentioned never receiving a callback as a concern. Many describe the staff as friendly, welcoming, and creating a relaxed atmosphere while delivering above-and-beyond service.

Clients consistently praise the firm for being professional, efficient, and friendly, with specific lawyers like Matthew and Cathy receiving high commendations for their thoroughness, excellent communication, and responsiveness. Reviewers highlight fast service, cost efficiency, and proactive updates throughout legal processes, with several mentioning long-term relationships spanning up to 10 years. Multiple clients specifically recommend the firm for property transactions, noting their ability to navigate complexities in buying and selling.

Clients frequently praise the firm's friendly, helpful staff and clear communication, with specific lawyers like Victoria, Courtney, Danielle, Alex Elder, James, Terry, and Kathy receiving positive mentions for making processes easy and stress-free. Several reviews highlight successful experiences with wills, property purchases, and legal advice, describing the team as going above and beyond. However, a few clients report very poor experiences, including one who felt their case was mishandled resulting in significant personal and financial loss.

Clients frequently praise the welcoming, positive atmosphere and caring service, with specific mentions of lawyer Marci and receptionists providing understanding, kind help that makes first-time visits less daunting. However, some clients report significant frustrations with communication reliability, including unreturned calls, sporadic email responses, and being redirected to other branches instead of receiving remote assistance. Several negative reviews mention lawyers providing incorrect direction or closing cases prematurely, while positive reviews consistently highlight helpfulness and expertise.

Clients frequently praise the firm's knowledgeable, supportive, and empathetic approach, with specific lawyers like Michelle Carey, Carlene Macrae, Jenny Schischka, and Jaqueline Mayer receiving high praise for making complex processes feel streamlined and stress-free. Many reviews highlight exceptional communication, professionalism, and going above and beyond, particularly in property transactions and family law matters. However, two negative reviews raise serious concerns about communication issues, alleged unethical behavior in family court matters, and disrespectful conduct by specific lawyers.

Clients frequently praise the firm for providing friendly, helpful service with staff described as low-stress and no-nonsense, particularly noting positive experiences with lawyers like Payla. Many reviews highlight reliable advice and good value, making clients feel in safe hands. However, several clients report significant issues with communication delays, unresponsiveness from senior lawyers, and prolonged case timelines—especially in estate matters—with some describing rude behavior and organizational problems that caused considerable stress.

Clients praise specific lawyers like Sarah-Louise, Wendy Arden, and Michelle for going above and beyond, being professional, and solving last-minute issues effectively, particularly in property transactions. However, one client reported a deeply concerning experience with a staff member named Karen, who was accused of being discriminatory based on accent and location, abruptly ending a call about family legal matters. Most reviews highlight excellent service and strong client relationships, though the negative review raises serious customer service and inclusivity concerns.

Clients frequently praise specific lawyers like Gina Oudyn for empathetic guidance through difficult family matters, Storm Raubenheimer for patience, and Mia Flannery for making clients feel at ease. Many describe the firm as professional, helpful, and friendly, with good communication and efficient service in some areas. However, several conveyancing clients report significant issues including perceived incompetence, lack of advocacy, failure to hold back settlement funds as promised, and leaving clients thousands of dollars out of pocket due to unresolved property problems.

Clients consistently praise the firm's expertise in rural legal matters, with multiple reviewers calling it the best rural law business in New Zealand. Many highlight the team's caring approach, knowledge, and excellent service over long-term relationships, though one client expressed significant dissatisfaction with succession planning outcomes that led to family conflict. Specific lawyers like Ian are mentioned by name in both positive and negative contexts, with most reviewers expressing gratitude for the firm's work with families.

Clients describe Phoenix Chambers as having top-quality lawyers, with Andrew Shultz specifically mentioned as one of the best. Reviewers highlight the firm's friendly approach and highly recommend their services. The feedback is consistently positive, focusing on professional excellence and approachability.

Clients describe receiving outstanding legal service with meticulous attention to detail, particularly praising lawyer Ros Morshead for her diligent work on complex estate matters. They note that while legal services require investment, the results are well worth the cost, with one client specifically mentioning a successful will contest after over a year of dedicated work. Reviewers appreciate being kept well-informed throughout lengthy processes and highlight the firm's competence and professionalism.

Clients consistently praise the firm's professionalism, care, and ability to make complex processes straightforward, with specific lawyers like Sarah, Tess, and Helen receiving direct commendation for their guidance. Multiple reviewers mention friendly, warm interactions and feeling well-supported through stressful legal matters. While one reviewer noted liking the office layout and atmosphere, the overwhelming feedback highlights excellent service quality, responsiveness, and valuable legal advice across various matters including estate settlement and privacy law compliance.

Clients consistently praise the firm for professional, efficient service that makes complex legal processes smooth and stress-free, with specific lawyers like Caleb Standen, Ashley Sykes, and Barbara Reeve receiving high praise for their knowledge, approachability, and going above and beyond. Many reviewers highlight the firm's reasonable fees and the team's ability to handle urgent matters quickly. However, some negative reviews criticize Caleb Standen's arrogance and the firm's occasional unresponsiveness, inefficiency, and tendency to deflect responsibility when issues arise.

Clients consistently praise Alistair Burns for his compassionate and professional approach, particularly noting his ability to explain complex legal matters in understandable ways for clients with specific needs like ADHD and PTSD. Reviewers highlight his honesty, consideration for personal circumstances, and willingness to go above and beyond to achieve successful outcomes. Multiple clients specifically mention they would highly recommend him and return for future legal needs.

Clients express gratitude for the firm's assistance and representation, specifically praising lawyer Tumanako for providing helpful advice and achieving better-than-expected outcomes. They appreciate the professional service received during their legal matters.

Clients report highly positive experiences with Mihi James, describing her as supportive, knowledgeable, efficient, and professional, particularly in family court matters and with Te Tiriti Act and Oranga Tamariki obligations. Several reviewers specifically praise her assertiveness in court, clear communication of options, and helpfulness during difficult times like separation. However, some clients express frustration with missed appointments, being redirected to other firms, unreturned communications, and perceived inconsistency in case handling.

Clients praise specific lawyers like Nancy, Lorraine Kyle, and Emma for being helpful, dedicated, and providing assurance, especially in property matters like first-home purchases. However, several reviews report poor experiences with slow service, lack of communication, and unprofessional behavior, including one lawyer dismissing a client's case and another failing to follow up on estate and will matters. While many highlight money-saving outcomes and recommend the firm highly, others express frustration over being left to handle issues alone or receiving incomplete service.

Clients describe Harry Edward as a legend and great guy who provided very good, helpful, and professional service with excellent results. However, some clients report feeling like a hassle during first-home purchases and describe the firm as hopeless, useless, or money-grabbing with no direction. The firm is praised for experienced legal services in property, estates, and criminal matters, with multiple reviewers recommending Harry specifically.

Clients report mixed experiences with the firm. One client praises the approachable and helpful nature of specific staff members Makaela and Emma, highlighting great communication. Another client expresses extreme dissatisfaction, alleging incomplete information, poor guidance on critical legal issues, and feeling the firm effectively worked against their interests, leading to an official complaint with Crown Law.

Clients praise specific lawyers like Leone, Danielle, Davina, and Michelle for their professionalism, empathy, and attention to detail, particularly in property transactions, wills, and contract reviews. Many describe outstanding service with efficient, knowledgeable teams that exceed expectations. However, several clients complain about extremely high costs, poor communication with unresponsive emails over weeks, and one case where another law firm was hired to pursue damages against Harris Tate.

Clients report significant frustration with communication and progress on their cases, describing receiving 'the run around' for months without resolution. They mention messaging the firm but receiving responses indicating staff don't know who is handling their matter or that lawyers are in court, with no follow-up. Reviewers express disappointment at not receiving advice or help, feeling their time has been wasted.

Clients describe John Battersby as an excellent, no-nonsense solicitor who gets the job done effectively with clear communication, particularly for property transactions. However, some clients report significant concerns about competence, memory lapses regarding client files, and feeling they get what they pay for. Specific reviews mention positive experiences with property sales and wills, while negative experiences focus on perceived incompetence and poor record-keeping.

Clients report highly polarized experiences with this firm. Many express severe dissatisfaction, citing poor communication with unanswered messages and vague updates, unprofessional behavior including unethical billing practices with alleged double-charging and inflated costs, and specific criticism of Barry Rodgers for being biased and unprofessional. However, other clients praise the firm for being helpful, professional, courteous, honest, supportive, and providing stress-free, efficient service with clear communication.

Clients report extremely negative experiences with solicitor John Hughes, describing unprofessional conduct during property transactions including ignoring correspondence, attempting to improperly end contracts without legal basis, and causing significant stress. Multiple reviewers mention filing formal complaints with the New Zealand Law Society and warn others to be careful. One positive review mentions a "nice understanding crew" without specifying which staff members.

Clients report highly polarized experiences with MAC Legal, particularly with lawyer Mel/Melissa. Several clients describe extremely negative experiences with poor communication, unprofessional service, and feeling unsupported during vulnerable times, with one noting she seemed out of her depth with complex matters. However, other clients praise Mel specifically for making legal processes simple and stress-free, particularly for estate property and first home purchases, appreciating her flexibility and ability to demystify legal issues. The reviews show starkly different perceptions of competence and client care from the same lawyer.