Clients consistently praise Bernhard Kreber for his exceptional, professional, and honest immigration advice. Many highlight his ability to solve complex cases where other lawyers claimed it was impossible, and his thorough, transparent approach with clear communication throughout the process. He is described as life-changing, trustworthy, and goes the extra mile for his clients, often achieving successful outcomes quickly.

Clients consistently praise Martelli McKegg for exceptional service, responsiveness, and personal care. Positive reviews highlight individual lawyers like Melody, Vanessa, Lee, Eesha, Steven, and Geoff for their expertise, communication, and dedication. Common themes include thoroughness, professional support in property and business transactions, and strong client relationships. No negative feedback was found.

Clients consistently praise Steens Law for exceptional communication, professionalism, and efficiency, particularly in property transactions like first-home purchases and refinances. Mikail Steens is frequently commended for his empathetic, clear guidance during difficult situations (employment, family matters), while Bronte Steens is noted for outstanding client service and responsiveness. Reviews highlight seamless processes, fair pricing, and a supportive team that goes above and beyond.

Clients consistently praise Cheryl Drought and her team for being empathetic, professional, and highly communicative. Many highlight how Cheryl goes above and beyond, providing clear explanations and constant updates during stressful family law matters like separation and divorce. Reviewers emphasize that they felt supported and well-represented, with no negative feedback.

Clients consistently praise the firm's professionalism, helpfulness, and clear communication. Benji Crossley and Hamish Murray are specifically commended for their excellent service, strong communication, and solution-focused approach in property and general legal matters. One reviewer highlighted Heather's warm and friendly phone assistance despite not being the correct firm for their needs. Reviews emphasize a positive client experience, with no negative feedback.

Clients consistently praise Brendan Wall for his exceptional service in property transactions, noting his clear communication, patience, and empathetic approach. He is described as 'the best property lawyer in Rotorua' and highly recommended for making complex processes smooth and stress-free, especially for first-home buyers and those from different cultures. Ben Sandford and Gayle Rattigan also receive commendations for their professionalism in business sales and estates. However, one negative review cites inefficiency and high cost from Gayle's service in a first-home purchase, contrasting with the overwhelming positive feedback.

Clients consistently praise the firm for clear communication, empathy, and professionalism, often mentioning specific lawyers like Siobhan Reynolds, Jo Reweti, Shelley Langman, and Andrew Bright. Many highlight the team’s ability to explain complex legal matters in layman’s terms, especially for first-home buyers and emotional property transactions. A single negative review notes a lack of follow-up, but overall sentiment is overwhelmingly positive.

Clients consistently praise the firm for being friendly, easygoing, and professional, with reasonable rates. Several reviews mention specific lawyers by name for excellent service, particularly in property transactions and will preparation. Positive themes include helpfulness, clear communication, and a solid reputation. However, a few negative reviews highlight poor representation in litigation, with one client expressing frustration over a case outcome and fees.

Clients consistently praise the firm for exceptional communication, professionalism, and supportive service across property and family law matters. Many highlight specific lawyers like Carlene Macrae, Michelle Carey, Jenny Schischka, and Jaqueline Mayer for making stressful processes smooth and stress-free. A few negative reviews cite poor communication and misconduct allegations, particularly regarding director Holly Hawkins in a family court context, but the overwhelming majority are highly positive.

Clients praise the firm's lawyers for being professional, passionate, and thorough, with particular mentions of Sarah-Louise, Wendy Arden, and Michelle for going above and beyond during property transactions. Many describe them as the best in Rotorua, with exceptional service that builds long-term loyalty. However, one client reported a highly negative experience with a staff member named Karen, who accused them of being a scammer based on their accent and location, leading to the call being terminated abruptly.

Clients consistently praise the firm's professional, friendly, and helpful staff, with multiple reviewers highlighting individual lawyers such as Storm Raubenheimer, Gina Oudyn, and Scott Mills for their patience, dedication, and empathy during difficult legal matters like divorce. However, one negative review raises serious concerns about conveyancing services, alleging incompetence, lack of client advocacy, and failure to hold back funds for post-settlement issues, resulting in significant out-of-pocket costs.

Clients describe the team as lovely and friendly, with repeated praise for their professionalism and care. One long-term client highlighted Sarah's outstanding guidance on an estate settlement, making a stressful process easy. Another client appreciated Tess and Helen's expert advice on privacy law, emphasizing the firm's responsiveness and value. A neutral review noted the warm interior and smile upon entry.

Clients consistently praise Alistair Burns for his compassion, honesty, and ability to explain complex legal issues in an understandable way, especially for those with personal challenges like ADHD and PTSD. Reviewers highlight his professionalism, dedication, and successful outcomes in family and criminal court, with multiple clients strongly recommending him and noting he goes above and beyond.

Clients consistently praise Mihi James for her efficiency, support, and deep knowledge of family court processes, including Te Tiriti and Oranga Tamariki obligations. Many describe her as down to earth, welcoming, and highly recommended, especially for family matters. However, some clients report difficulty reaching her by phone, missed appointments, being fobbed off, and general lack of follow-through, leading a few to take their cases elsewhere.

Clients frequently praise Harris Tate Lawyers for professional, empathetic, and thorough service, particularly highlighting lawyers Leone Farquhar for family law matters and Michelle Igasan for contract work. Many long-term clients express satisfaction with property conveyancing, wills, and dispute resolution. However, complaints center on high costs, poor communication, delayed responses, and a lack of transparency, with some clients feeling overcharged for simple tasks and reporting issues with incomplete work or unreturned emails. The firm is noted for being personable and effective, but inconsistent service and pricing concerns lead to mixed reviews.

Clients report wildly inconsistent experiences. Several one-star reviews describe extremely poor communication, unethical billing practices, and a lack of integrity, with Barry Rodgers specifically called out as unprofessional and biased. In contrast, a few five-star reviews praise the firm as honest, supportive, and efficient. The negative reviews far outnumber the positive, and allegations of inflated fees and double-charging are serious concerns.

Clients highly recommend Andrew Shultz as a top lawyer at Phoenix Chambers, describing the firm as friendly and professional. The limited reviews focus on positive experiences with specific lawyer praise and general warmth.

Clients commonly praise Harry Edward for being experienced, professional, and helpful in property, estates, and criminal matters. Several reviews highlight Harry as a 'legend' and express shock at his passing in 2019. However, some negative reviews call the service 'hopeless' and 'appalling,' with one client feeling like a hassle during their first home purchase.