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Clients consistently praise the firm for making property transactions smooth and stress-free, with specific commendations for lawyers Miriam Betts and Raymond Pan. Reviewers highlight their excellent communication, responsiveness, and ability to explain complex matters clearly to first-home buyers. The firm is described as a 'safe pair of hands' that delivers ahead of time and under budget.
Clients consistently praise Vanessa by name for her exceptional service in property transactions, highlighting her prompt communication, clear explanations, and ability to accommodate time zone differences. The team at Treadwell Gordon is described as responsive, professional, and stress-reducing, with seamless processes for sales, purchases, and wills. All five reviews are 5-star, emphasizing speed, friendliness, and a hassle-free experience.
Clients consistently praise Lyn Powell for his exceptional knowledge, efficiency, and reasonable pricing. Many highlight his invaluable advice and protection of their interests, particularly in house buying and family legal matters. The team is described as professional, highly recommended, and a top choice for legal services.
Clients describe the lawyers as experienced, professional, and kind, with one review specifically praising Carly, Nicole, and Davida for their integrity and respect. Excellent secretarial support from Wendy and Brooke is also highlighted, making clients feel welcome. Overall, reviewers express strong confidence in the firm and recommend it highly.
Clients consistently praise Richard Small for his exceptional support during first home purchases. They highlight his clear communication, patience, and ability to make the complex process stress-free and seamless. Multiple reviewers describe him as kind, easy to understand, and responsive, with several specifically recommending him to first-home buyers. The team's efficiency and professionalism are also commended.
Clients rave about the firm's excellent service, professionalism, and communication, particularly during property transactions. Many highlight the helpfulness and efficiency of the team, with specific praise for lawyer Delaney Boustridge. However, one client complained about unreturned calls regarding historical records, suggesting occasional poor follow-through.
Clients consistently praise Sue Fordyce Llb for exceptional professionalism, clear communication, and efficient handling of property transactions. Multiple five-star reviews highlight the dedication of Karen Freeman and Sue Fordyce, noting they make buying or selling homes stress-free. However, one negative review criticizes poor communication leading up to settlement, suggesting the firm may be overwhelmed during busy periods. Overall, clients recommend the firm for conveyancing and legal matters, citing a caring and thorough team.
Clients consistently praise the friendly, efficient service from lawyers like Danielle Williamson and Sue Patchett, noting clear communication and reasonable pricing. One reviewer appreciated the warm welcome and spacious meeting room during a rainy appointment. A negative review specifically criticizes 'Alam Pierce,' and another notes that the firm's fees, while not the cheapest, were considered fair.
Clients praise the firm for being empathetic, professional, and supportive during personal matters like employment issues and estate administration. They appreciate the welcoming reception and informative guidance. However, one client expressed frustration with unreturned calls and a lack of communication after a previous lawyer left, highlighting occasional administrative issues. Overall, reviews indicate strong client care, though responsiveness can be inconsistent.
Clients consistently praise Nikkii Flint as an excellent choice for employment matters, describing her as professional, sharp-witted, and driven to push cases forward. One client highlighted the team's professionalism, understanding, and knowledge, highly recommending the firm. Overall, reviewers emphasize a positive experience with competent lawyers.
Clients highlight Amber Parlato's competence and tenacity in family court matters, noting her rare mix of professional expertise and sensitivity. One reviewer unreservedly recommends her for COCA applications, emphasizing her successful representation.
The review praises Stephen Winter as an awesome lawyer, extremely intelligent, and a good person to have in your corner. The client highly recommends him for legal help. The feedback focuses on his intelligence and reliability.
Clients praise Hugh O'Connell for being reliable and providing clear guidance through difficult situations. One review highlights that he follows through on commitments and offers a straightforward path forward. The single review reflects high satisfaction with personal attention and effective problem-solving.
Reviews highlight a stark contrast between excellent experiences with Richard Lewis and poor experiences with Sonya Worboys and Shaun Letcher. Clients praise Richard and Lily for making them feel comfortable and providing fantastic service, while multiple 1-star reviews criticize Sonya Worboys for failing to file evidence and lacking advocacy, and Shaun Letcher for poor communication, stuttering in court, and lack of representation. Common concerns include appalling communication, being kept out of the loop, and unprofessionalism.
Clients describe the team as welcoming and supportive, with Jane Signal receiving particular praise for her cheerful, efficient manner and ability to make clients feel like family. Many highlight the firm's proactive approach, attention to detail, and sense of being 'on your team.' However, a minority report serious communication failures, including ignored emails, missed deadlines, and lack of follow-up, leading some to leave.
A client has given a devastating 1-star review, describing extremely negative experiences with Glenn Mason and former lawyer Katrina Job. The client reports feeling belittled, degraded, and treated like a criminal by Glenn Mason, who allegedly made condescending remarks. Katrina Job is criticized for lack of empathy, poor communication, and failing to achieve promised results. The client feels the firm cares only about money and strongly advises against using their services.
Clients report extremely negative experiences, citing failures in communication, missed deadlines, unethical conduct, intimidation, and lack of follow-up. Specific complaints include a lost Will, refusal to transfer files after a lawyer left, and billing issues without compensation. Trust and ethics are major concerns, with multiple reviewers stating they would not recommend the firm.
Clients report extremely rude and unprofessional behaviour from the director, Brent Neilson. Multiple reviewers describe being spoken to with arrogance, being snapped at, and having calls hung up on them when they asked about fees or services. There are no positive reviews, and the firm appears to have a poor reputation for client service.
Looking for a trusted lawyer in Palmerston North? Our comprehensive directory features 23 verified law firms with detailed reviews, staff profiles, and practice area information. Each listing is enriched with data from the New Zealand Law Society register.
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