Clients report extremely rude and unprofessional interactions, with both reviewers stating staff hung up on them. One caller was snapped at for asking if the firm was still operating, while another was insulted after declining a high consultation fee. Both reviews highlight aggressive behavior and a lack of basic politeness.

Clients describe Amber as competent, tenacious, and sensitive in family court matters, praising her rare mix of professional expertise and empathy. One review highlights her successful representation in COCA applications, noting her approachability and effectiveness.

Clients describe Hugh O'Connell as a lawyer who follows through and provides clear guidance, even in difficult situations. The review highlights reliability and effective communication as key strengths. There are no negative comments or concerns.