Clients consistently praise Rory Hennessy for his exceptional immigration expertise, describing him as professional, knowledgeable, and highly responsive. They highlight his clear communication, personal approach that makes clients feel valued rather than just a number, and his ability to handle complex cases efficiently, often securing visas faster than expected. While most reviews are overwhelmingly positive, a few mention concerns about rude communication and soliciting positive reviews, but these are heavily outweighed by praise for his supportive, honest service that provides peace of mind during stressful immigration processes.

Clients praise the firm for being informative, helpful, and professional, with specific mentions of clear explanations and excellent customer service. Several reviewers highlight efficiency and positive experiences with property matters, while one mentions a lawyer named Kaye as lovely and professional. However, some clients report concerns about slow service, overcharging, and poor communication with banks in one case, and another simply states the firm was not very helpful.

Clients frequently praise the firm's immigration services, with specific lawyers like Geoff Caradus, Nick Mason, Mike, and Jing Jing receiving high marks for being professional, responsive, and helpful in visa applications. However, multiple reviews express serious concerns about high fees, with complaints about being charged excessively for simple communications like emails and calls, and some clients report poor service quality including slow responses, lack of follow-up, and basic knowledge gaps from certain partners. The firm appears to deliver excellent results in immigration cases but has significant consistency issues in pricing and service quality across different matters.

Clients express mixed experiences with the firm. One reviewer specifically criticizes the immigration service, stating the firm has "no experience and no knowledge" and calling it "useless." Another client praises the lawyers as "good," while a third complains about inadequate representation, alleging the firm failed to provide requested evidence and advocated for prosecutors instead of properly representing them.