Clients consistently praise Rory Hennessy for his exceptional knowledge, professionalism, and personal approach to immigration cases, describing him as thorough, supportive, and efficient. They highlight his clear communication, prompt responses, and willingness to go above and beyond, even assisting non-paying clients. While most reviews are overwhelmingly positive, a few mention concerns about communication style and requests for positive reviews, though these are rare compared to the extensive praise.

Clients praise the firm for being informative, helpful, and professional, with specific mentions of excellent customer service and clear explanations that helped them understand legal processes. Several reviews highlight positive experiences with property matters and mention specific lawyers like Kaye as being lovely and professional. However, some clients report negative experiences with slow service, overcharging, and poor communication with third parties like banks, while others found the firm unhelpful for their needs.

Clients praise the firm for professional, friendly service with specific lawyers like Geoff Caradus, Mike, Jing Jing, and Nick Mason receiving positive mentions for immigration and overseas investment work. Many reviews highlight efficient, helpful advice that made processes smoother, particularly for immigration, property, and visa applications. However, significant concerns exist about high fees, slow responsiveness, lack of follow-up, and some partners lacking basic legal knowledge, with multiple clients recommending shopping around first and getting written quotes.

Clients praise Rob Somerville for his dedication and support throughout their legal matters, highlighting his commitment to sticking with them until the end. They express deep gratitude for his time and effort, indicating a highly personalized and caring approach. The review emphasizes reliability and thoroughness in handling sensitive situations.

Clients praise the firm's helpfulness and professional expertise, with multiple reviews describing lawyers as 'great' and 'brilliant' at their jobs. However, several clients report serious issues including poor service, lack of emotional intelligence, and specific complaints about lawyer Michael Vespa failing to appear in court and mishandling a case that resulted in an unnecessary conviction. Some reviews reference negative news articles about Tony Bamford from 2015 and express concerns about junior associates' competence.