Clients consistently praise Rory Hennessy for his professionalism, deep knowledge, and personal attention. Many highlight his ability to handle complex cases, including skilled migrant residence approvals and difficult INZ situations, often achieving quick results like visas in 5-30 days. He is described as honest, communicative, and goes the extra mile, even helping non-clients and offering support during stressful times. A few negative reviews mention rudeness, requests for payment before answering questions, and solicitation of positive reviews.

Clients describe Pitt & Moore as helpful, professional, and efficient, with several praising clear explanations and excellent service, particularly for property matters and minor legal issues. One reviewer highlighted that they were not charged for a minor matter, while another highly recommended the firm, mentioning lawyer 'Kaye' by name. However, there is a serious complaint about delayed document processing (two months), overcharging, and failure to liaise with the client's bank, leading to a strongly negative review. Overall, most reviews are positive, but the single negative review raises concerns about consistency.

Clients praise the firm for professional, helpful, and efficient service, with specific commendations for lawyers like Geoff Caradus, Nick Mason, and others who provide clear guidance on immigration and property matters. However, many negative reviews highlight extremely high costs, excessive billing for minor tasks (e.g., $100 for a 'thank you' email), and a perceived lack of basic legal knowledge or follow-through, with some clients switching firms. Mixed experiences suggest that while some find value, others advise obtaining written quotes upfront and caution against the firm's pricing.

Clients praise Rob Somerville for his dedication and support throughout their legal matters, highlighting his commitment to sticking with them until the end. They express deep gratitude for his time and effort, indicating a highly personalized and caring approach. The review emphasizes reliability and thoroughness in handling sensitive situations.

Clients often praise the firm's lawyers as helpful and knowledgeable, with some appreciating their advocacy for 'the little people' against government overreach. However, several reviews highlight serious concerns about poor service, lack of emotional intelligence, and mishandled cases, particularly naming Tony Bamford and Michael Vespa. One client reported that a lawyer failed to appear in court, leading to an unnecessary conviction, while another warned that clients end up in prison. Overall, the feedback is polarized, with both high praise and deeply critical reviews.