Clients consistently praise Rory Hennessy for his professionalism, deep knowledge, and personal approach. Many highlight his ability to handle complex or difficult cases, such as skilled migrant residence and visa applications with challenging circumstances. Reviewers emphasize his prompt communication, honesty, and willingness to go the extra mile—even after hours or with non-paying clients. A few negative reviews mention rude communication or pressure to leave positive reviews, but the vast majority express high satisfaction.

Clients describe the firm as very helpful and professional, with excellent customer service and expertise across a wide range of legal matters. Some praise fast, efficient handling of minor matters and clear explanations for property transactions. However, a few reviews mention issues with delayed document processing, overcharging, and poor communication, with one client citing a two-month delay and failure to provide information to a bank. Specific lawyers like Kaye are highlighted as lovely and professional.

Clients praise Pitt & Moore for professional, friendly service and effective handling of immigration and property matters, with Geoff Caradus and the immigration team receiving specific commendation for responsiveness and expertise. However, several clients report excessive fees, with one alleging $100 for a single email and another describing costs exceeding $10,000 for visa work. Complaints also cite poor communication, lack of follow-up, and basic knowledge gaps in partners, leading some to switch firms.

Clients describe Rob as an outstanding lawyer who provides unwavering support throughout their legal situations. They particularly appreciate his dedication, time investment, and genuine care for their cases, with one reviewer expressing immense gratitude for his efforts. The single review reflects highly positive sentiment with no criticisms mentioned.

Reviews are mixed but skew positive. Clients praise the lawyers as very helpful and brilliant at their jobs, with one noting they protect clients from 'government bullies.' However, serious concerns emerge: multiple negative reviews mention poor service, lack of emotional intelligence, and a lawyer (Michael Vespa) who failed to appear in court for a minor cannabis possession case, resulting in an avoidable conviction. Another references Tony Bamford in 2015 news articles, implying historic issues. Overall, the firm seems capable but inconsistent, with some clients feeling let down.