Clients praise Josh Friend and Steve as brilliant and excellent lawyers, noting they are genuine, supportive, and professional. However, multiple reviewers report extreme difficulty contacting the firm—left voicemails and emails go unanswered for months, and a court-appointed legal aid lawyer was unreachable. The receptionist is described as abrupt and unhelpful, and some feel the firm does not want new clients. The feedback is split between glowing endorsements and serious communication concerns.

Clients consistently praise Michael Vesty for his top-notch legal representation, describing him as skilled, reliable, and responsive. Reviewers highlight his fair pricing and dedication to clients, with specific mentions of his quick response time and impressive performance during their legal matters.

Clients praise Rob Somerville for his dedication and support throughout their legal matters, highlighting his commitment to sticking with them until the end. They express deep gratitude for his time and effort, indicating a highly personalized and caring approach. The review emphasizes reliability and thoroughness in handling sensitive situations.

Clients often praise the firm's lawyers as helpful and knowledgeable, with some appreciating their advocacy for 'the little people' against government overreach. However, several reviews highlight serious concerns about poor service, lack of emotional intelligence, and mishandled cases, particularly naming Tony Bamford and Michael Vespa. One client reported that a lawyer failed to appear in court, leading to an unnecessary conviction, while another warned that clients end up in prison. Overall, the feedback is polarized, with both high praise and deeply critical reviews.