Clients consistently praise Andrew Shaw's exceptional client care, describing him as a careful listener who explains legal matters clearly without jargon. They highlight his professionalism, dedication, and willingness to go above and beyond in complex cases across family law, employment, and estate matters. Multiple reviews specifically mention his ability to achieve better-than-expected outcomes, with clients noting his strong advocacy, honesty, and support during stressful legal proceedings.

Clients consistently praise the firm's professionalism and expertise, with many specifically mentioning Troy James Glen Stade by name for his exceptional service. Reviews highlight thorough case handling and positive outcomes across various legal matters. No negative feedback or concerns are mentioned in the available reviews.

Clients praise specific lawyers like Josh and Steve for being brilliant, genuine, and excellent at their jobs, with many describing the firm as professional, effective, and supportive, especially with ACC matters. However, several reviews express serious concerns about communication issues, including difficulty getting responses to calls and emails, and one mentions an unhelpful receptionist. While many clients report exceptional experiences, others feel let down by poor responsiveness and unprofessional behavior from some staff members.