Clients praise specific lawyers like Josh Friend and Steve for being brilliant, genuine, and excellent at their jobs. Many highlight supportive and professional service, particularly in ACC and litigation matters. However, several reviewers complain about poor communication—unreturned calls and emails over weeks—and unhelpful reception staff, with one client describing a court-appointed legal aid lawyer as unresponsive.

Clients praise Michael Vesty for his skilled, reliable, and responsive service, noting his reasonable pricing and strong support. The reviews highlight his professionalism and quick response times, with no complaints or concerns mentioned.

Clients describe Rob as an outstanding lawyer who provides unwavering support throughout their legal situations. They particularly appreciate his dedication, time investment, and genuine care for their cases, with one reviewer expressing immense gratitude for his efforts. The single review reflects highly positive sentiment with no criticisms mentioned.

Reviews are mixed but skew positive. Clients praise the lawyers as very helpful and brilliant at their jobs, with one noting they protect clients from 'government bullies.' However, serious concerns emerge: multiple negative reviews mention poor service, lack of emotional intelligence, and a lawyer (Michael Vespa) who failed to appear in court for a minor cannabis possession case, resulting in an avoidable conviction. Another references Tony Bamford in 2015 news articles, implying historic issues. Overall, the firm seems capable but inconsistent, with some clients feeling let down.