Clients praise specific staff members like Hannah for excellent communication and thorough guidance through property transactions, and Max for his friendly customer service. However, one client reported a highly negative experience involving unexpected billing for work they had cancelled, poor follow-up communication, and unprofessional handling of disputes. The reviews show significant variation in client experiences with this firm.

Clients report mixed experiences with this firm. One client expressed significant disappointment when their lawyer relocated without providing referrals or ensuring continuity of representation, leaving them scrambling to find alternative legal assistance near Christmas. However, other clients praise the service as friendly and confidence-inspiring, specifically mentioning lawyer Doug by name for providing excellent advice, while another appreciates the team as a whole.

Clients consistently praise Neil and his team for making legal processes easy and providing excellent service. Multiple reviewers specifically mention Neil as an amazing lawyer, and the entire staff receives compliments for being great and providing awesome support. The reviews highlight a positive client experience with no negative feedback mentioned.

Clients report mixed experiences with this firm. One client praised Belinda for being welcoming, punctual, and using clear, understandable language that made the process straightforward. However, two clients expressed serious concerns: one felt the lawyer was slow to communicate, difficult to reach, and seemed to favor the vendor over them as the seller; another criticized Jessica in family law for being unhelpful, costing them significant money, and allegedly putting their daughter in danger.

Clients consistently praise the firm for making complex legal processes less stressful through clear explanations and excellent communication. Specific lawyers like Dianne and Alexandra are mentioned by name for their helpfulness in property transactions, while other reviews highlight the firm's supportive approach in family law matters. Multiple reviewers express strong loyalty, describing the team as going 'above and beyond' and becoming 'part of our family' due to their understanding and hard work.

Clients report mixed experiences with the firm, with some praising genuine, helpful service for family matters while others express significant frustration. Specific complaints include lawyers being rude and hanging up on clients, failure to follow up on promised contacts for wills, and clients being left to work alone on affidavits while being charged for unprovided time. Positive feedback highlights honest responses and assistance with family affairs, though even satisfied clients note shortcomings in individual service areas.