Clients describe the firm as providing great, friendly service with confidence in the advice received. However, a highly critical review recounts a serious lack of support: a lawyer relocated mid-matter without referral, leaving the client without representation near Christmas. The overall feedback is mixed, with positive experiences countered by significant service failure.

Clients consistently praise Neil and his team for making the legal process easy and stress-free. The firm is described as having great staff and excellent service, with multiple reviews highlighting the team's helpfulness and professionalism.

Clients report mixed experiences. One review praises punctuality and clear, straightforward language from Belinda. However, two negative reviews cite poor communication, lack of client advocacy, and high costs for little help, with specific complaints about Jessica in family law.