Clients report mixed experiences: some praise the friendly service and confidence in advice from Doug, but a very negative review describes being abandoned when a lawyer relocated without referral, causing significant stress near Christmas.

Clients consistently praise Neil and his team for their outstanding service, making legal processes straightforward and stress-free. The firm is described as having great staff and excellent service, with multiple reviewers highlighting Neil's skill as a lawyer. No negative feedback is provided.

Clients report mixed experiences. One praised Belinda for being welcoming and explaining things clearly, making the process feel straightforward. However, two clients complained about poor service: one felt the lawyer did not have their interests at heart, was slow to communicate, and seemed to favor the other party; another client criticized Jessica, a family law legal aid lawyer, for not helping, costing $8k, and leaving the client's daughter in grave danger.