Clients highly praise the firm's responsiveness, diligence, and clear communication, with multiple reviews highlighting Ellie's empathetic and supportive approach, especially in citizenship applications and discharge without conviction cases. Fixed-fee arrangements are appreciated for alleviating cost concerns, and clients note the team's tireless work ethic and professionalism. David Pawson also receives commendation for his expertise and support.

Clients consistently praise David Weaver and Rosie Gallagher for their honesty, expertise, and compassionate approach. Many appreciate that David gives practical advice even if it means not taking the case, saving clients money. The team is described as professional, responsive, and skilled at explaining complex tax issues clearly, which greatly reduces stress during IRD disputes and debt resolution.

Clients consistently praise the firm's knowledgeable, empathetic, and supportive lawyers, particularly in property, family, and commercial law. Many highlight exceptional communication and dedication, with specific commendations for Jenny Schischka, Jaqueline, Michelle Carey, Nikki, and Holly. However, one review severely criticizes the firm for poor communication, unprofessional behavior, and supporting false reports in a family court case, calling them non-transparent and decent.

Clients praise Tony Rickard-Simms for being kind and compassionate, especially in family-related criminal cases. One reviewer highly recommends him with an AAA+++ rating. No negative feedback was identified.

Clients consistently praise Hine Eagle lawyers for their genuine care, clear communication, and dedication, especially in complex family and custody cases. Specific lawyers like Kathleen Roberts and Penni Eagle are highlighted for going the extra mile, making clients feel comfortable and informed throughout stressful legal processes. Reviews emphasize transparency, empathy, and proactive support, with no negative feedback reported.

Clients frequently praise Talia for her friendliness, professionalism, and clear communication, especially in family court matters. However, there are serious complaints about one client's experience where Talia took on a case despite an upcoming holiday, refused to include key evidence, then withdrew close to a hearing due to an alleged conflict of interest, causing significant harm. Another reviewer had a mixed experience with Talia and found the process with a different lawyer unnecessarily drawn out. Overall, while many recommend the firm, the negative reviews raise concerns about reliability and case management.

Multiple clients praise Bill Nabney for his professional criminal defence representation over a three-year trial, describing him as bringing truth to the courtroom and delivering an amazing defence. Rita Nabney is also appreciated for listening and supporting clients. One client credits David Weaver with saving their family from a massive financial burden through expert tax law negotiation with IRD, calling him top tier and awesome to deal with. However, a sole negative review details a catastrophic experience with Rosie Gallagher (based in Wellington), alleging repeated missed communications, unhelpful advice, and failure to guide a small business through liquidation, causing severe stress and lost opportunities. Overall, clients highlight effective, compassionate legal help in criminal and tax matters, but warn about serious communication failures from one referred lawyer.

Clients consistently praise Kevin Olivier for his patience, clear explanations, and meticulous work, noting excellent service over many years for personal and business matters. Positive reviews highlight his friendly demeanor, honesty, and efficiency, with specific mention of house sales, business advice, and wills. However, one negative review criticizes poor communication, high prices, and overall service, advising against hiring him.

Clients highlight the helpful and knowledgeable staff, including lawyer Laura for will advice, and praise the great service for document witnessing. Reception staff are noted as very helpful. However, one client expressed distress over the firm allegedly assisting in emptying a trust account, which is a serious concern.

Clients praise Rita Nabney as highly professional and the best, highlighting a very positive experience.

Clients report extremely negative experiences, citing rudeness, poor communication, and incompetence. Multiple reviewers warn against hiring the firm, with one describing a five-year family court case that achieved nothing and another calling a lawyer 'under qualified.' Specific complaints target a lawyer named Rebecca, while one reviewer recommends Olivia Brittain as an alternative.