Clients consistently praise the firm's responsiveness, empathy, and clear communication, with special mentions of director Eleanor Dyche and David Pawson for their diligence and supportive approach. Fixed-fee arrangements are noted as beneficial, and a discharge without conviction secured against the odds is highlighted as a significant achievement. No negative feedback is present in the reviews.

Clients consistently praise David Weaver for his honesty, expertise, and clear communication, often noting he provides valuable advice even when it doesn't directly benefit him, such as suggesting better alternatives that save money. Rosie Gallagher is specifically commended for her professionalism and empathetic support during stressful IRD processes. The firm is repeatedly described as responsive, stress-reducing, and highly recommended for tax-related issues.

Clients consistently praise the firm for knowledgeable, supportive, and empathetic service across commercial, family, and conveyancing matters. Specific lawyers like Nikki Burley, Holly Hawkins, Jaqueline Mayer, Michelle Carey, and Jenny Schischka are commended for going above and beyond, clear communication, and guiding clients through difficult situations. However, one client expressed serious dissatisfaction regarding a family court matter, alleging poor communication and unethical conduct by the firm.

Clients highly praise Tony Rickard-Simms for his kind and compassionate handling of cases, particularly in criminal matters. The only review emphasizes his positive approach and recommends him strongly.

Clients frequently praise Talia (likely Talia Marshall) for being friendly, welcoming, and knowledgeable, especially in family court matters. Positive experiences highlight clear communication via email, efficiency, and passion. However, some negative reviews mention drawn-out processes when Talia was unavailable, and a serious complaint about Talia taking on a case while planning a holiday, failing to annex key evidence, and withdrawing three days before a hearing due to an alleged conflict of interest. The overall sentiment is mixed but leans positive.

Clients consistently praise the team for making difficult family law and custody cases easier, with clear communication and genuine care. Rakaia Rose and Kathleen Roberts are frequently mentioned for their positive attitude, dedication, and going the extra mile. Penni Eagle is also highlighted for her empathy, transparency, and exceptional expertise, making legal jargon accessible and fostering a comfortable client relationship. Multiple reviewers note the firm's commitment to client advocacy and achieving favorable outcomes.

Clients consistently praise Kevin Olivier for being patient, clear, and meticulous, with many highlighting his honest, straight-to-the-point advice and friendly demeanor. Long-term clients appreciate the consistent excellent service for personal and business matters, including house sales, business advice, and wills. One negative review criticizes poor communication, high prices, and inadequate service, but the overwhelming majority express strong trust and recommendation.

Clients consistently praise the helpful reception staff and knowledgeable service, particularly for will renewals and document witnessing. Laura received specific thanks for great advice on a will renewal. One negative review alleged unauthorized access to a trust account, which is a significant concern. Overall, clients describe the service as helpful, knowledgeable, and moderately priced.

Clients describe Rita as very professional and the best. The single review is highly positive, praising her professionalism and service.

Clients report very negative experiences, citing rudeness, poor communication, and lack of results. One review mentions five years in family court with no progress and accuses the lawyer of being overpriced and dishonest. Another client felt dismissed and talked over, with unprofessional and rude behavior. Multiple reviewers strongly advise against hiring this firm.