Clients consistently praise the firm for making complex legal processes like property transactions feel easy and stress-free, with specific lawyers like Sandra Burgess and Leanni receiving high praise for their proactive, clear communication and friendly professionalism. Reviewers highlight prompt responses to questions, transparent updates throughout cases, and reasonable pricing as key strengths. Several clients explicitly mention switching from other firms or recommending Gold Legal based on their positive experiences.

Clients consistently praise Miranda for being "awesome" and providing excellent help with employment matters, with one client specifically mentioning a 2013 case in Rotorua. Reviewers describe the lawyers as "alsome" and "very sapourtive and relly helpful," particularly noting their support during family court issues. Multiple clients state they "wouldn't hesitate to recommend" the firm and specifically highlight Miranda's exceptional service.

Clients praise specific lawyers like Janine Williams and Juanita Maxwell for their professionalism, integrity, and helpfulness in family law matters, with several describing positive outcomes after long journeys. However, some express frustration with communication issues, including unreturned calls and lack of follow-up, particularly when facing urgent family court deadlines. The reviews highlight empathetic service and successful resolutions, but also note concerns about responsiveness despite high hourly rates.

Clients consistently praise Franklin Law for making property transactions seamless, efficient, and hassle-free, with specific lawyers like Melissa, Taufil, and Petrea receiving frequent mention for their professionalism and clear communication. Reviewers highlight how the team goes beyond expectations, simplifies complex legal matters, and provides valuable advice throughout the process. Many express gratitude for the excellent service and state they would happily work with the firm again.

Clients consistently praise the firm's professionalism, clear communication, and thorough explanations, with specific lawyers like Gavin, Kimberly, and the team receiving positive mentions for making legal processes feel relaxed and easy. Multiple reviewers highlight excellent follow-up, efficiency, and support across property, relationship, wills, and conveyancing matters. However, one client reported significant issues with accountability, unclear processes, poor communication, and changing prices, leading them to switch to another firm due to perceived incompetence.