Clients consistently praise the firm for its professionalism, prompt communication, and helpful staff. Specific lawyers like Sandra Burgess and Leanni are highlighted for making stressful processes like conveyancing and family law matters easy and transparent. Reviews emphasize clear explanations, proactive advice, and reasonable pricing, with no negative comments.

Clients consistently praise Miranda Harvey for her helpfulness and support in family court and employment matters. Reviews highlight her dedication and effectiveness, with one client noting she was 'awesome' in resolving an employment issue in Rotorua. Another client appreciated the ongoing support for family court issues, describing the team as 'very supportive and really helpful'. Overall, clients express strong satisfaction and recommend the firm without hesitation.

Clients frequently praise Janine Williams for her integrity, professionalism, and effectiveness in long family law journeys, with one noting she made the right choice. However, some clients express frustration with poor communication and lack of follow-up calls, especially given the high hourly rate ($350 + GST). Another client appreciated a lawyer named Ron for explaining the hold-up, while Juanita Maxwell is also mentioned positively. Overall, reviews are positive but highlight inconsistent client service.

Clients consistently praise Franklin Law for their efficient, hassle-free, and seamless property transaction services. Many highlight the standout support of lawyers Melissa and Taufil, who are described as helpful, communicative, and proactive in uncovering hidden issues in contracts. The firm is commended for clear communication, professional advice, and simplifying complex legal matters like shared driveway easements.

Clients consistently praise the team's professionalism, thoroughness, and clear communication, with specific commendations for Gavin Arnet and Kimberly Wallace. They report positive experiences with conveyancing, wills, and general legal matters, feeling well-supported and guided. However, one review strongly criticizes the firm for unaccountability, poor communication, price changes, and lack of care, leading to a client moving to another firm.