Clients frequently praise the firm for prompt, professional, and respectful service, with particular appreciation for individual lawyers like Adrienne and Andrea. However, one disgruntled reviewer raised concerns about confusion with client identification and insistence on sending documents, indicating a rare but notable lapse in client care.

Clients express high satisfaction with Horsley Christie, highlighting the firm's blend of experienced and younger team members. Specific praise is given to Peter Brown for commercial law services. Reviews consistently note excellent advice, support, and helpfulness, with no negative feedback.

Reviews are mixed with strong polarization. One client praises the service briefly as 'Excellent', while another gives a critical 1-star review accusing the barrister of lacking compassion, dishonesty, and exploiting clients financially. A 3-star comment is vague and not directly about legal work. There is no consistent theme in feedback, and the negative review raises significant concerns about trust and ethics.