Clients describe the firm as having a great mix of experienced and capable younger team members. They frequently praise the excellent advice, support, and service, with one client specifically recommending Peter Brown for commercial law. Overall, clients find the staff very helpful and nice, with a high level of satisfaction.

Clients praise Fenella for her dedication and skill in family law cases, particularly custody disputes. Reviewers highlight how she fought hard to protect children's best interests and secured positive outcomes like shared custody. Described as an amazing and highly rated lawyer, she is noted for standing by her clients during difficult times.

Clients consistently praise individual solicitors like Adrienne and Andrea for their professionalism, responsiveness, and guidance on legal documents such as EPOAs. The reception and overall staff are described as friendly and amazing, making clients feel respected. However, one negative review criticizes the firm for addressing documents to the wrong person and requesting unnecessary copies, highlighting a serious breakdown in communication and privacy protocols.

Clients have mixed experiences, with some praising the firm as excellent or refreshing, while others express strong dissatisfaction, accusing the barrister of lacking compassion, dishonesty, and financial exploitation. Positive reviews are brief and lack detail, whereas negative reviews highlight serious concerns about trust and ethics.