Clients consistently describe the firm as very professional, with great service and efficient advice. Reviews highlight fast, accurate, and helpful service, praising both the staff and the overall experience. No negative themes or complaints were mentioned in the reviews.

Clients praise the professional, friendly receptionist Rita and the helpfulness of lawyers like Heather and Dawn, especially in family law matters. However, many complain about poor communication, unreturned calls, and lawyers being too busy to handle urgent cases, particularly in conveyancing. Reviews are sharply divided between long-term satisfied clients and those who felt let down by unresponsiveness and lack of preparation.

Clients consistently praise the team's professionalism, friendliness, and helpfulness, with several noting stress-free transactions for property sales and purchases. One client had initial skepticism about Roger but ultimately found him exceptional and knowledgeable, expressing gratitude for favorable case outcomes. A few reviews simply note 'very good' or 'good lawyers,' while most award 5/5 stars for excellent service and fair pricing.