Clients praise the professional, friendly receptionist Rita and the helpfulness of lawyers like Heather and Dawn, especially in family law matters. However, many complain about poor communication, unreturned calls, and lawyers being too busy to handle urgent cases, particularly in conveyancing. Reviews are sharply divided between long-term satisfied clients and those who felt let down by unresponsiveness and lack of preparation.
Generated from 5 Google reviews and NZ Law Society data
Highly Rated
4.0 out of 5 stars based on 5 Google reviews.
Full-Service Firm
Covers 15 practice areas including Commercial Law, Criminal Law, Employment Law and more.
Published Hours
Open hours listed — check below for daily schedule.
Friendly staff
Top service,top people who serve the clients.
Have been mine and my husband's solicitors for more than 20 yrs. They are an EXCELLENT local firm.
I just wanted to express my gratitude to the team at Hamertons, especially Heather and Dawn. After a lengthy divorce, I found Heather and Dawn to go above and beyond to ensure that the job was done to a high standard. They reassured me of the process and what the next steps were, I always felt that I was their only client. Both Heather and Dawn worked around my hours to get the job done and I'm so relieved now that the situation is behind me. Thanks team.
Very helpful and efficient 🙂 …
Excellent service, knowledgeable staff.
Ease of reception concise professional Understanding of subject discussed
Always a friendly smile and your one stop legal shop.
I have just engaged this firm to represent me, my first thoughts are great, good waiting area, got in on time, information supplied was both informative and put me at ease. If my first impression is anything to go by, I do believe I may just got myself a new lawyer.😁
Although the visit cost nothing ,I was impressed with the professionalism and desire to help, which in my instance, I think they helped as best they could .
The one star is for the kind, professional, exceptional receptionist Rita. Otherwise it’d be a -5/5 stars for the lawyers. Don’t waste your time. First time ever being served, first time ever needing to step foot in a courthouse, first time …
Mucked my mum around quite bit...😔 …
Have tried these guys for availability for basic house conveyancing….absolutely hopeless unfortunately. Receptionist was huffing and puffing like she couldn’t be bothered. Promised a call back later the same day, never happened! Useless local company, advertises the world on the radio and delivers nothing!! Do not even try to use these guys, go elsewhere!!
Didn’t do her job, she was ringing up on the day of the court case asking me questions that would heavily affect the outcome, she didn’t do her homework which led me not to get a work license. Then had to spend another 3 grand to get another lawyer to fix the issue
I would not recommend this firm. The receptionist is very pleasant and apologetic but the lawyers are too busy. They do not return calls for urgency and are not helpful in emergencies. Their lunches and christmas breaks are far more important to them.
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