Clients praise Garth O'Brien as professional, helpful, and reasonable with rates, with several noting excellent communication and effective problem-solving. However, significant concerns exist about accessibility, with multiple clients reporting difficulty contacting Garth despite repeated attempts over weeks. Specific criticism targets Shelley's contract review abilities, described as unhelpful and confusing, creating a stark contrast between the two staff members' perceived competence.
Generated from 5 Google reviews and NZ Law Society data
Great service the people are wonderful and work with you too accomplish your situation!
Very easy to contact & had very clear and understanding communication all round!
Garth helped me out of a tight spot and was very reasonable with his rates, would recommend to all wanting professional, straight to the point legal assistance at a fair price.
My wife has been trying to contact Garth for the last 8 weeks. Calling every two weeks, lots of excuses and promises from Shelly and to date no answers or return calls. Have never experienced such bad service from a law firm.
Shelley does NOT know how to review a contract to buy a house or the title, she will make things up for 30mins rambling in your ear and ask YOU if the contract is fine, Garth is a BLESSING to deal with and very professional... as long as you can contact him.
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