Clients praise the firm for friendly staff and professional, astute legal advice, with multiple 5-star reviews highlighting a welcoming atmosphere. However, one client strongly criticizes the high cost of notary services, calling the fees excessive at $287.50 for two signatures.

Clients consistently praise Julian Hannam for being helpful, efficient, and the best lawyer in town, with special mention of sound advice and effective case handling. The firm is described as great, friendly, and efficient, with a strong reputation in the Taranaki area.

Clients report mixed experiences. Some express severe dissatisfaction, citing poor communication, lack of preparation for court, and feeling pressured to accept outcomes. Others, however, praise communication as excellent. The reviews highlight a stark contrast in client experiences.