Clients frequently praise Jessica Churchman for her warmth, empathy, and clear explanations during difficult family law matters, particularly relationship separations and care disputes. Positive reviews highlight her compassionate approach and ability to guide clients through legal processes. However, negative reviews criticize the firm as biased, profit-driven, and ineffective, alleging they prolong court cases and fail to advocate for clients' rights. Overall, experiences are polarized, with strong praise for specific lawyers contrasted by serious concerns about ethics and outcomes.

Clients express heartfelt gratitude for the firm's dedication to prioritizing their family's best interests. The single review praises the outcome and personalized care, highlighting a strong client-centric approach.

Clients consistently praise Julian Hannam for being the best lawyer in Taranaki, providing sound advice, and making things happen. Many describe him as awesome, helpful, efficient, and friendly, with strong recommendations for family matters. The firm is noted for its professional and efficient service.

Clients report mixed experiences, with two 1-star reviews highlighting poor communication and incomplete preparation for court, leading to negative outcomes. One client felt pressured to accept a sentence under threat of worse consequences. In contrast, a single 5-star review praises communication as excellent.