Clients describe Susie Mills Law as efficient, helpful, and friendly. They appreciate the great attention and advice provided. All reviews are positive, highlighting the firm's professionalism and responsiveness.

Clients report a split experience: some describe excellent service from Fleur, praising her expertise, communication, and ability to fix prior lawyers' mistakes, while others accuse the director of unprofessional conduct, homophobia, and poor client care, with one client filing a Law Society complaint. Positive reviews highlight trust restoration and genuine staff, while negative reviews warn against using the firm, alleging laughter from receptionists and walkouts during meetings.

Clients praise Kim Cook for outstanding conveyancing service, describing her as professional, easy to communicate with, and thorough. One highly satisfied client recommends her for superior conveyancing at reasonable fees. However, a negative review criticizes lawyer Jim for being expensive and ineffective in a family court case, alleging he prioritized his own fees over the client's interests.