Clients have very polarized experiences. Many praise the firm for fantastic service, great communication, and excellent legal advice, with one reviewer highlighting Fleur for restoring their trust in lawyers. However, one client gave a scathing 1-star review, accusing the director of unprofessional conduct, walking out of meetings, and being homophobic, and filing a Law Society complaint. The firm has strong positive feedback but a serious concern about a single negative interaction.
Generated from 5 Google reviews and NZ Law Society data
Highly Rated
4.3 out of 5 stars based on 5 Google reviews.
Published Hours
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We had the best experience with Susie Mills Law and could not recommend them highly enough! They helped us to fix issues that a previous lawyer had made for us and made the whole experience lovely from start to finish - they have restored our trust in lawyers and we feel lucky that we found them. We dealt with Fleur and she really knows what she is doing and also makes the experience very positive. Thanks again guys
Just fantastic, on the money advice and genuinely nice people working there.
Very good service, good communication.
Excellent legal advice
My partner and I have had the worst experience ever with this company .. The Director , is the most un-professional solicitor in my 63 years of life I have ever had to deal with,,, Receptionists that laugh at its clients and a Director that wont/doesn't even introduce herself.. She also walked out of two meetings with us her clients and we had to go to look for her.. ....We have had no option but to take her to the Law Society Complaints procedure......I personally believe she should not be doing conveyancing of peoples property until she has had some " Re-Training" This firm is also I believe Homophobic as we are a gay couple, and I dont think she can deal with that.... Whatever you do, do not use this very un-professional company.. Any person who wants to contact me feel free to I will give a full breakdown of how un-professional this firm is... Christopher It would be a MINUS 5 rating if I could.
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