Clients appreciate the firm's friendly and helpful service for quick tasks like document witnessing. In contrast, one client expressed frustration over poor communication and handling of a house purchase, feeling the firm rushed to close the matter. However, other clients praise efficient and excellent service from lawyer Karen.
Generated from 9 Google reviews and NZ Law Society data
Highly Rated
4.7 out of 5 stars based on 9 Google reviews.
Published Hours
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Showing 5 of 9 reviews with text
Needed some documents witnessed and it was no issue slotting us in. Friendly and helpful.
Great people, great team. Highly recommended.
Karen helped me with a small legal matter and provided excellent, fast service - most appreciated.
Hello! Frankton Legal has been open two months now. Our core value is to provide affordable legal advice to our clients. We have fixed prices for lots of ordinary legal work. We want you to feel reassured that the costs are under control at all times. Check our website for details. Hope we can help you with your legal needs at some stage. Kind regards Karen Castiglione - Director/Lawyer - Frankton Legal
A mixed bag. Initially we received good service but problems arose beyond our control with a house vendor and Frankton Legal, and in particular Karen, were less than helpful. I got the impression they were keen to get us off their books because we'd signed a fixed price agreement and we were made to feel like we were inconveniencing them with the additional work. They also went ahead with instructions without getting our consent. I'd look elsewhere for legal advice in Queenstown next time.
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