Alexandra was excellent from start to finish in getting our citizenship, it wasn’t straight forward and she steered us through to achieving the goal, highly recommend them.

I had a very positive experience using Catalina Inmigration Lawyers services as an Immigration Advisor. She was professional, kind, and extremely patient throughout the process. She always took the time to answer all my questions, explain everything clearly, and guide me whenever any new situation came up. Her advice was honest and reassuring, and she was always attentive and well organised. I felt supported and confident at every stage of my visa process. I would highly recommend her services to anyone needing immigration advice in New Zealand.

Our family was super lucky to have Catalina's help with our citizenship application. We have a fairly detailed travel history and Alex helped us work through the ins and outs and plan the best approach for success. Thanks for helping make this process easy and removing the stress!

I am so pleased with Catalina's expertise on both employee immigration visas, as well as expertise on our personal citizenship pathway. Alex is such a star and has such a wide breadth of knowledge in the immigration space. She knows the pathways so well, and offers insight that others had never even mentioned - both speeding our process and helping ensure our success. Alex is attentive without a smidge of pressure. Without her help we would have been fumbling through these processes, but after working with her, we are so much more informed and know we're in such good hands. I wouldn't hesitate to recommend Catalina to others!

Grateful for The Visa Shop – Thank You for Reuniting Our Family in New Zealand! I am thrilled to share that my Partnership work visa was successfully approved, though it's a bit late review but I didn't want to miss the chance to properly thank The Visa Shop in writing this review — our visas were successfully approved back on May 2, 2025, and since then, life has been a beautiful whirlwind of new beginnings here in New Zealand. Thanks to Alex from The Visa Shop, both our Partnership Work Visa and Student Visa were approved smoothly, allowing my family to finally join me here. Alexandra was incredibly professional, supportive, and patient throughout the entire process. She handled every detail with care and made sure everything was submitted correctly and on time. Because of Visa Shop’s dedication and expertise, my family and I are now happily reunited and both working in New Zealand — a dream we’ve had for so long. Her help has truly changed our lives, and we’ll always be grateful. If you’re looking for a reliable, trustworthy, and efficient visa assistance service, I highly recommend the Visa Shop. They made the impossible possible for our family. Thank you, Visa Shop, for everything!

Alexandra made our application for Australian citizenship so easy. She communicated so well and the whole process was seamless. Thanks so much

Very professional!

Couldnt recommend Alex after helping us with our STR visa. She was informative, patience and super helpful.

Alex is knowledgeable, proactive and empathetic. She understood our needs and was able to deliver. Highly recommended.

Great experience with Alexandra from the visa shop. Very personable, professional and knowledgeable!

Alexandra was recommended to me to handle my Australian Citizenship Application. Her professionalism, vast knowledge and communication made the whole daunting process a breeze. I would highly recommend Alexandra and the Visa Shop to anyone in the market for the services she offers. 10/10 Service

I am a New Zealander living abroad, who had to run an appeals process with the Ministry of Internal Affairs, in order for my son to recieve NZ citizenship (despite my having spent 25 years of my life in New Zealand). Alexandra provided clear and concise advice, and helped every step of the way to ensure thta we created a complete and robust argument, to ensure a successful end to the process. We could not have achieved this without her, and I highly recommend the Visa Shop for anyone looking to navigate New Zealand's byzantine immigration system.

Alex was the most amazing person to work with! She was so caring, helpful & took on all my questions & constant update requests with no issues at all. I would 100% recommend her to anyone & have recommended her to heaps of friends already! Thank you for all your help Alex you where fantastic!

Alexandra Jannetto has been amazing. The paperwork she covered for me was almost immediate, the communication was immediate and thorough. Myself as a person who has difficulty with filling out forms and understanding alot of what information is asked of, Alexandra made my application for my Australian citizenship a total, complete breeze. Thank you Alexandra

After some years of living in Australia and trying in vain to obtain Australian Citizenship - I was fortunate enough to have Alexandra Jannetto at The Visa Shop Immigration Lawyers in Queenstown recommended to me. Alexandra was successful in obtaining my Australian citizenship - in an efficient, professional and prompt manner... How ironic that it took a New Zealand Lawyer to do this! I would have no hesitation in recommending her and her company to anyone who requires help with visas and citizenship.