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Nelson Bays Community Law Service

Nelson Bays Community Law Service

3.7(90 reviews)Mixed (15%)
1 team member2 practice areas
+64 3 548 1288
38 Buxton Square, Nelson 7010, New Zealand
See hours below

Review Summary

Clients frequently praise the firm for providing free, helpful, and empathetic legal advice, with specific lawyers like Jo mentioned positively for going the extra mile. However, many negative reviews cite issues with conflict of interest policies, with clients reporting being denied service even for unrelated matters involving past clients, and complaints about rude or unprofessional behavior from staff. Some clients also express frustration that the service sometimes declines to help with complex cases or fails to follow through on promised callbacks.

Generated from 90 Google reviews and NZ Law Society data

Why Choose Nelson Bays Community Law Service?

Published Hours

Open hours listed β€” check below for daily schedule.

Practice Areas

RMA
Māori Land Law

Our Team

1 team member

Community LawFree Legal Help throughout New Zealand

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Client Reviews

3.7
90 total reviewsMixed (15%)
5 star
13
4 star
2
3 star
1
2 star
0
1 star
10

Showing 26 of 90 reviews with text

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Geo mcleodLocal Guide12 years ago

excellent---no pressure--relaxed atmosphere ---like talking to a friend cheers george mcleod bonney

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DariaLocal Guidea month ago

Thank you Nelson Bays Comunity Service for providing Free and independent professional help. I'm so grateful for your time and willingness to go extra mile for meπŸ™ πŸ’› thank you sooooo much πŸ₯Ή …

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Chaminda HerathLocal Guide6 months ago

Great service πŸ‘ …

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Paul TurnerLocal Guidea year ago

Amazing people ....unlike the rest of the lawyers you come across ( unfortunately)

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Kate WilliamsonLocal Guidea year ago

Jo was a fantastic help. Such a relief to talk to a knowledgeable professional for free!

K
Kate JensenLocal GuideEdited 2 years ago

Incredibly helpful and empathetic legal advice. Really go the extra mile.

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roger HLocal Guide3 years ago

Very informative, warm welcome, not daunting like other firms

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KiwiBlokeLocal Guide5 years ago

Excellent advice which saved me quite a bit of money. Great service.

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Angela CarterLocal Guide6 years ago

These guys are amazing and can help you achieve the desired results. Thank you πŸŒΊπŸ‘ …

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David B-CLocal Guide7 years ago

Super helpful legal advice

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Erika HerschlLocal Guide7 years ago

Extremely friendly and competent stuff

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BegoΓ±a GoyacheLocal Guide8 years ago

Very helpful ,very kind people .

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Pablo SalasLocal Guidea year ago

Always very helpful and informative

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Elise DoyerLocal Guide5 years ago

Very helpful.

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Kris PattrickLocal Guide3 years ago

Very helpful and personable....a good experience aiding well to decisions of moving forward!

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chris galliersLocal Guide2 years ago

They couldn't really help my situation but they pointed me in the right direction

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Daria RohachenkoLocal Guide10 months ago

Very unprofessional and rude service. Katie did not give any legal advice regarding my case, because the other party was already on their list and it could've been the "conflict of interests". Even though this other party used their service years ago and regarding other matter. Also when I asked to explain it more detailed, she just said: "Bye" and hang up. I didn't expect this rude behavior from the Legal service officer

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Valet-Tudo DetailingLocal Guidea year ago

Not interested in helping at all

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Missy the SheppyLocal Guide4 years ago

Very rude to talk to and quite critical. Wouldn't be contacting them again.

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Shauhrat GillLocal Guide5 years ago

Very disappointed having to say this but sought some help from one of the Communuty Lawyers at the Nelson Community Law, meeting held at their office on Hardy street, the elderly lady sounded very confident and was willing to help after the first meeting but on the day when she was supposed to act as a support person, she started to favour the other party and happily listened to them humiliating the victim further. Very relaxed to have understood her policy on the first day that we chose to discontinue with this service.

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fern loveLocal Guide2 years ago

Unless unfortunately even though they could have helped they didn't want to. Unless you have a 5 min problem that they get to be the hero they just make up reasons why they can't help. Could not even give me an alternative. Said they would call back but didn't. Mostly I just wanted legal papers explained to me and they didn't even read the papers. Spent am hour of just reciting all the laws, saying my case was too complicated and they didn't have time when they could have been reading and helping me to understand. The receptionist on the phone was rude asked inappropriate questions and was very negative.

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Kirstin LyeLocal Guide2 years ago

Useless. Unwilling to help.

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Diana BellaizacLocal Guide7 years ago

Good!!

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Selwyn FindleyLocal Guide2 years ago

Useless.

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Lisa StephensLocal Guide4 years ago

Could not help ..new nothing

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Tay McKenzieLocal Guide7 months ago

Despite the fact Nelson is a small city, Nelson Bays Community Law won't assist you with anything, if you need advice or assistance with something that has to do with ANYONE who has visited this place for assistance EVEN IF it's for a COMPLETELY DIFFERENT MATTER. "CoNfLiCt Of InTeReSt" πŸ™„. Don't even bother with these people. …

Opening Hours

monday9β€―AM–4β€―PM
tuesday9β€―AM–4β€―PM
wednesday9β€―AM–4β€―PM
thursday9β€―AM–4β€―PM
friday9β€―AM–4β€―PM
saturdayClosed
sundayClosed

Get in Touch with Nelson Bays Community Law Service

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