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Nelson Bays Community Law Service

3.7(45 reviews)Good (40%)
1 team member2 practice areas
+64 3 548 1288
38 Buxton Square, Nelson 7010, New Zealand
See hours below

Review Summary

Clients praise the firm for providing free, helpful, and empathetic legal advice, with many noting staff go "the extra mile" and create a relaxed, non-daunting atmosphere. Specific lawyers like Jo receive positive mentions for being knowledgeable and fantastic. However, multiple negative reviews cite conflicts of interest policies preventing assistance, with some clients describing service as rude, unprofessional, or unwilling to help, and others feeling their cases were dismissed as too complicated.

Generated from 45 Google reviews and NZ Law Society data

Why Choose Nelson Bays Community Law Service?

Published Hours

Open hours listed β€” check below for daily schedule.

Practice Areas

RMA
Māori Land Law

Our Team

1 team member

Community LawFree Legal Help throughout New Zealand

Community LawFree Legal Help throughout New Zealand

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Client Reviews

3.7
45 total reviewsGood (40%)
5 star
15
4 star
2
3 star
1
2 star
0
1 star
11

Showing 29 of 45 reviews with text

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Pablo SalasLocal Guidea year ago

Always very helpful and informative

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DariaLocal Guidea month ago

Thank you Nelson Bays Comunity Service for providing Free and independent professional help. I'm so grateful for your time and willingness to go extra mile for meπŸ™ πŸ’› thank you sooooo much πŸ₯Ή …

C
Chaminda HerathLocal Guide6 months ago

Great service πŸ‘ …

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Kate WilliamsonLocal Guidea year ago

Jo was a fantastic help. Such a relief to talk to a knowledgeable professional for free!

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Kate JensenLocal GuideEdited 2 years ago

Incredibly helpful and empathetic legal advice. Really go the extra mile.

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roger HLocal Guide3 years ago

Very informative, warm welcome, not daunting like other firms

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KiwiBlokeLocal Guide5 years ago

Excellent advice which saved me quite a bit of money. Great service.

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Angela CarterLocal Guide6 years ago

These guys are amazing and can help you achieve the desired results. Thank you πŸŒΊπŸ‘ …

D
David B-CLocal Guide7 years ago

Super helpful legal advice

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Erika HerschlLocal Guide7 years ago

Extremely friendly and competent stuff

B
BegoΓ±a GoyacheLocal Guide8 years ago

Very helpful ,very kind people .

G
Geo mcleodLocal Guide12 years ago

excellent---no pressure--relaxed atmosphere ---like talking to a friend cheers george mcleod bonney

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DariaLocal Guide2 months ago

Thank you Nelson Bays Comunity Service for providing Free and independent professional help. I'm so grateful for your time and willingness to go extra mile for meπŸ™ πŸ’› thank you sooooo much πŸ₯Ή …

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Chaminda HerathLocal Guide7 months ago

Great service πŸ‘ …

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Paul TurnerLocal Guidea year ago

Amazing people ....unlike the rest of the lawyers you come across ( unfortunately)

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Kris PattrickLocal Guide3 years ago

Very helpful and personable....a good experience aiding well to decisions of moving forward!

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Elise DoyerLocal Guide5 years ago

Very helpful.

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chris galliersLocal Guide2 years ago

They couldn't really help my situation but they pointed me in the right direction

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Diana BellaizacLocal Guide7 years ago

Good!!

V
Valet-Tudo DetailingLocal Guidea year ago

Not interested in helping at all

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fern loveLocal Guide2 years ago

Unless unfortunately even though they could have helped they didn't want to. Unless you have a 5 min problem that they get to be the hero they just make up reasons why they can't help. Could not even give me an alternative. Said they would call back but didn't. Mostly I just wanted legal papers explained to me and they didn't even read the papers. Spent am hour of just reciting all the laws, saying my case was too complicated and they didn't have time when they could have been reading and helping me to understand. The receptionist on the phone was rude asked inappropriate questions and was very negative.

K
Kirstin LyeLocal Guide2 years ago

Useless. Unwilling to help.

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Selwyn FindleyLocal Guide2 years ago

Useless.

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Tay McKenzieLocal Guide8 months ago

Despite the fact Nelson is a small city, Nelson Bays Community Law won't assist you with anything, if you need advice or assistance with something that has to do with ANYONE who has visited this place for assistance EVEN IF it's for a COMPLETELY DIFFERENT MATTER. "CoNfLiCt Of InTeReSt" πŸ™„. Don't even bother with these people. …

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Lisa StephensLocal Guide4 years ago

Could not help ..new nothing

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Shauhrat GillLocal Guide5 years ago

Very disappointed having to say this but sought some help from one of the Communuty Lawyers at the Nelson Community Law, meeting held at their office on Hardy street, the elderly lady sounded very confident and was willing to help after the first meeting but on the day when she was supposed to act as a support person, she started to favour the other party and happily listened to them humiliating the victim further. Very relaxed to have understood her policy on the first day that we chose to discontinue with this service.

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Missy the SheppyLocal Guide4 years ago

Very rude to talk to and quite critical. Wouldn't be contacting them again.

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Tay McKenzieLocal Guide7 months ago

Despite the fact Nelson is a small city, Nelson Bays Community Law won't assist you with anything, if you need advice or assistance with something that has to do with ANYONE who has visited this place for assistance EVEN IF it's for a COMPLETELY DIFFERENT MATTER. "CoNfLiCt Of InTeReSt" πŸ™„. Don't even bother with these people. …

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Daria RohachenkoLocal Guide10 months ago

Very unprofessional and rude service. Katie did not give any legal advice regarding my case, because the other party was already on their list and it could've been the "conflict of interests". Even though this other party used their service years ago and regarding other matter. Also when I asked to explain it more detailed, she just said: "Bye" and hang up. I didn't expect this rude behavior from the Legal service officer

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