Perpetual Guardian
Review Summary
Clients report extremely poor experiences, citing frequent staff changes causing misplaced documents, repeated information requests, and inconsistent communication. Multiple reviews describe the firm as deliberately complicating simple matters to increase charges, with severe delays in basic tasks like will signing. One positive review mentions excellent customer service, but the overwhelming sentiment is frustration with slow, excuse-ridden service.
Generated from 5 Google reviews and NZ Law Society data
Why Choose Perpetual Guardian?
Full-Service Firm
Covers 9 practice areas including Estate Planning, Wills, Trusts and more.
Published Hours
Open hours listed — check below for daily schedule.
Practice Areas
Client Reviews
Excellent customer service. Keen for new clients.open early January.
It's taken forever for them to get our wills organized, finally signing them on Monday
I would not recommend Perpetual Guardian as executors or administrators. Frequent staff changes led to misplaced documents, repeated requests for information, and inconsistent communication. Decisions were issued without supporting …
Wouldnt recomend. Our experience was that they go out of their way to make simple things difficult so they can charge you more.
terrible experience shocking service delays and excuses
Opening Hours
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