Perpetual Guardian
Review Summary
Clients frequently report poor experiences with Perpetual Guardian, citing frequent staff changes leading to misplaced documents, repeated requests for information, and inconsistent communication. Multiple reviews mention the firm making simple processes difficult to increase charges, with delays and excuses being common complaints. One client praised excellent customer service, but the majority express dissatisfaction with estate administration and will preparation.
Generated from 5 Google reviews and NZ Law Society data
Why Choose Perpetual Guardian?
Full-Service Firm
Covers 8 practice areas including Estate Planning, Wills, Trusts and more.
Published Hours
Open hours listed — check below for daily schedule.
Practice Areas
Client Reviews
Excellent customer service. Keen for new clients.open early January.
It's taken forever for them to get our wills organized, finally signing them on Monday
I would not recommend Perpetual Guardian as executors or administrators. Frequent staff changes led to misplaced documents, repeated requests for information, and inconsistent communication. Decisions were issued without supporting …
Wouldnt recomend. Our experience was that they go out of their way to make simple things difficult so they can charge you more.
terrible experience shocking service delays and excuses
Opening Hours
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