Clients have mixed experiences, with some praising the fast and efficient service for drafting wills, and the friendly, knowledgeable staff. However, there are serious complaints about poor communication, mishandling of a sales and purchase agreement, excessive charges, and rude behavior. Specific criticism targets a lawyer named Kathryn for relying on emails and presenting an agreement without client approval, and for being dismissive when asked to amend it. Overall, the firm appears strong in wills and property matters, but faces trust issues due to billing disputes and lack of client consultation.
Generated from 5 Google reviews and NZ Law Society data
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I recently had the pleasure of utilizing the services of KJ Law to draft my will, and I couldn't be more satisfied with the experience. The team at KJ Law provided a remarkably fast and efficient service, ensuring that the process was smooth and hassle-free. Not only were they prompt in delivering their services, but the staff members were also incredibly pleasant to interact with. Their professionalism and friendliness made the entire process comfortable, and I appreciated the valuable advice they provided. I highly recommend KJ Law for anyone in need of legal services— a reliable and customer-focused team that exceeded my expectations.
I dropped in to make an appointment for our wills and received a very friendly welcome and chat and left feeling they are the right choice for my needs.
Excellent, knowledgeable people work here
Save yourself the time and energy, by going to another law firm, don’t do business with KJ Law . Called and requested a sales and purchase agreement, spoke to a lady named Tammi, who was actually nice. Was handed to Kathryn without consult and she was a nightmare! Relies on emails, never calls! Mishandled a sales and purchase agreement because she relied on notes her associate Tammi obtained from me, then she presented the agreement to the other party, without me viewing or consulting with me first! I requested she amend the agreement and she responded by advising me I was being pushy and she would put me to the bottom on the pile! Absolutely shocking cause she then requested payment for her incompetence! I felt like I was being scammed! Beyond upsetting!
AVOID! I had a terrible experience and wouldn’t recommend these lawyers at all. They racked up extensive charges and delivered substandard service imo. When questioned about the charges they became rude and just ignored my messages. I paid my bill just to be done with them and took my business elsewhere.
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