Bogers Scott Shortland
Review Summary
Client reviews are mixed but predominantly negative, highlighting severe issues with customer service and phone manner. Multiple one-star reviews describe a partner as unhelpful, disinterested, and interrogative, focusing on fee gauging rather than answering questions. A few positive reviews mention 'great experience' and 'friendly, on to it' service, suggesting inconsistency across the team.
Generated from 4 Google reviews and NZ Law Society data
Why Choose Bogers Scott Shortland?
Full-Service Firm
Covers 5 practice areas including Family Law, Relationship Property, Trust and Estate Planning and more.
Practice Areas
Client Reviews
Great experience everytime I have needed legal work.
Great, friendly and on to it.
Appalling customer service and poor phone manner. I made an initial call to discuss a legal matter. The partner I spoke with was unhelpful, disinterested, didn't answer my questions, and felt the need to ask personal questions no other lawyer I've spoken with has felt the need to ask. The conversation was little short of an interrogation. I was given the impression she was primarily interested in gauging a potential fee. I was a previous client at this firm several years ago. A real shame to see it's gone downhill. Rather than wasting both our time it would be nice if she had just been honest and said she couldn't be bothered or the firm was too busy. Not recommended.
Poor customer service
Poor customer service
Appalling customer service and poor phone manner. I made an initial call to discuss a legal matter. The partner I spoke with was unhelpful, disinterested, didn't answer my questions, and felt the need to ask personal questions no other lawyer I've spoken with has felt the need to ask. The conversation was little short of an interrogation. I was given the impression she was primarily interested in gauging a potential fee. I was a previous client at this firm several years ago. A real shame to see it's gone downhill. Rather than wasting both our time it would be nice if she had just been honest and said she couldn't be bothered or the firm was too busy. Not recommended.
Not sure Bogers Scott Shortland is the right fit?
Tell us what you need and we'll match you with the best Hamilton lawyer for your situation — free.
Get in Touch with Bogers Scott Shortland
Ready to discuss your legal needs? Reach out directly.