Bogers Scott Shortland
Review Summary
Clients report mixed experiences with Bogers Scott Shortland. Some praise the firm as 'great, friendly and on to it' and note consistently positive encounters for legal work. However, multiple reviews criticize poor customer service, including an unhelpful and disinterested partner who asked personal questions during an initial call, leaving a client feeling interrogated and focused on fees rather than solutions. Recurring complaints about appalling phone manner and lack of honesty suggest significant service inconsistencies.
Generated from 4 Google reviews and NZ Law Society data
Why Choose Bogers Scott Shortland?
Full-Service Firm
Covers 5 practice areas including Family Law, Relationship Property, Trust and Estate Planning and more.
Practice Areas
Client Reviews
Great experience everytime I have needed legal work.
Great, friendly and on to it.
Appalling customer service and poor phone manner. I made an initial call to discuss a legal matter. The partner I spoke with was unhelpful, disinterested, didn't answer my questions, and felt the need to ask personal questions no other lawyer I've spoken with has felt the need to ask. The conversation was little short of an interrogation. I was given the impression she was primarily interested in gauging a potential fee. I was a previous client at this firm several years ago. A real shame to see it's gone downhill. Rather than wasting both our time it would be nice if she had just been honest and said she couldn't be bothered or the firm was too busy. Not recommended.
Poor customer service
Poor customer service
Appalling customer service and poor phone manner. I made an initial call to discuss a legal matter. The partner I spoke with was unhelpful, disinterested, didn't answer my questions, and felt the need to ask personal questions no other lawyer I've spoken with has felt the need to ask. The conversation was little short of an interrogation. I was given the impression she was primarily interested in gauging a potential fee. I was a previous client at this firm several years ago. A real shame to see it's gone downhill. Rather than wasting both our time it would be nice if she had just been honest and said she couldn't be bothered or the firm was too busy. Not recommended.
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