Clients consistently praise immigration adviser Sarah Caulton for her professionalism, responsiveness, and clear guidance through complex immigration processes. They highlight her deep understanding of the system, ability to handle stressful interactions with Immigration New Zealand, and empathetic approach. Multiple reviews mention that Sarah provided positive perspectives when other lawyers offered bleak outcomes, and her detailed handling of paperwork led to successful residency outcomes.

Clients describe the firm as having lovely, easy-to-deal-with staff with deep expertise and kind hearts. Many highlight Kim Jarvis and her team for outstanding professionalism and keeping clients informed throughout their matters. Reviewers also specifically thank Tom Clout and Simon Eton for friendly and professional services. Overall, clients feel well-supported and refer friends and family without hesitation.

Reviewers mention mixed experiences, with one client noting they found the building independently, suggesting some frustration with directions or accessibility. The single review limits broader insights, but the 4-star rating indicates generally positive sentiment.

Clients highly praise Cilla Dickinson's expertise and professionalism in family law, noting she makes complex matters easy to understand and is a pleasure to deal with. One long-term client feels confident having her as their lawyer. However, a concerning review accuses her of encouraging breach of court orders and acting under conflict of interest, which is a serious allegation. There is also mention that she is too busy to take on new clients.

Clients praise Noel Rayner for his professional and considerate service. They highlight that he goes above and beyond to achieve the best outcome and is extremely understanding throughout the process. The few reviews available are uniformly positive, with no complaints or concerns mentioned.

Clients praise Peter Sara for his expertise and persistence in complex ACC cases, often succeeding where other lawyers gave up. He is described as honest, kind, and respectful, with a focus on cases he believes he can win. However, some clients report poor communication, ignored calls, and allegations of double charging or prioritizing clients based on perceived ability to pay.