Reviews highlight exceptional service from Chris Boivin and Emma Morgan for property transactions, with clients praising their professionalism, efficiency, and clear advice. However, a detailed 1-star review criticizes John Summers for poor communication, inefficiency, and alleged billing practices in estate administration, creating a stark contrast in client experiences.
Generated from 5 Google reviews and NZ Law Society data
Highly Rated
4.2 out of 5 stars based on 5 Google reviews.
Full-Service Firm
Covers 10 practice areas including Commercial Law, Property Law, Trusts and Estates and more.
Published Hours
Open hours listed — check below for daily schedule.
Highly recommend the team at Saunders Robinson Brown. They are efficient, reasonable and a pleasure to work with. Thank you very much ⭐️⭐️⭐️⭐️⭐️
Chris and his team have helped us with multiple legal matters over the years, from property and business purchase and sale transactions, to setting up and closing down a family trust as our situation evolved. They have always been excellent to deal with and professional in every sense. Can recommend!
Chris Boivin and the team did an outstanding job with our recent house sale and purchase, and have always been great to deal with - they give us friendly, clear and competent advice that’s easy to understand. We are long-time clients and wouldn’t go anywhere else! Highly recommended.
Emma Morgan has been amazing with dealing with firstly selling our house and then the purchase of our new house, and sorting a few issues out, especially given the short timeframe. Very professional, efficient and great knowledge of all things to do with property! We would highly recommend Emma and the team at SRB!
Losing my father was bad enough, dealing with John Summers made it even worse. We had SRB dealing with my late father's estate. As my family had been using this law firm for a long time, I had high expectations. However, dealing with John Summers was far from pleasant. He has very poor communication skills, and handled everything very inefficiently, there was things they left until the end that should have been done much sooner. Every time I asked for an update, I would get a date/timeline that was very inaccurate (I get the impression that he was making it up as he went along). John Summers at one point was very clearly and repeatedly trying to push one of the parties to contest the will; I can only assume this was so that more could be charged in legal fees. When John Summers required several documents from me, he would send a separate email for each required item, instead of a list of what he requires - I can only assume they charges per email. The overall experience was very disappointing. Which is a shame because my family had been using SRB for years, and otherwise I would have continued to use them myself; however I will now be going elsewhere.
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